The Associate Trust Officer works as an integral member of the Personal Trust Administration team and partners with internal members of Personal Trust including the Trust Investment Officer, New Business, Trust Operations, and client's Ameriprise Financial Advisor. Responsible for engaging in all facets of personal trust administration and handling a book of personal trust accounts. Will collaborate with experienced trust officers and financial advisors. Responsible for excellent client experience and establishing relationships with Ameriprise Financial Advisors, clients and focus on client retention.
Responsibilities
Respond to client and advisor requests for information. Requests may be received from Senior Trust Administrators, Investment Officers or can come directly from advisors and clients. Requests received directly from advisors and clients must be properly reviewed and approved under current Trust Bank procedures prior to fulfilling the request.
Handle trust administration duties for specific trust account types. Examples include but are not limited to, administration of Irrevocable Life Insurance Trusts (ILITs), Revocable Trusts, Agency accounts, and Charitable Remainder Trusts.
Perform reg. 9 investment reviews and annual administrative account reviews for assigns trust accounts. Member of the Account Review and Trust Acceptance Sub-Committees.
Track completion of tax returns and review and approve money movement which includes tax payments as part of tax preparation and filings.
Provide back-up administration support when necessary for trusts assigned to other Trust Officers.
Work cross-departmentally with other internal departments for relationship management including on-boarding and closing accounts.
Review and ensure account coding data is accurate and complete. This quality control and reconciliation directly contributes to maintaining positive advisor/client relationships and delivering quality customer service.
Work with Trust Administration team on various projects, developing process improvements, and enhancing the client experience.
Required Qualifications
Associates degree or relevant experience in the financial industry ??? 3+ years relevant experience in trust, wealth management or financial institutions ??? Basic familiarity with fiduciary and estate planning. ??? Good written and oral communication skills. ??? Strong organizational skills and attention to detail. ??? Ability to prioritize and follow through. ??? Good analytical and problem-solving skills. ??? Work well independently and as part of a team.
Preferred Qualifications
??? Industry certification: CFP, CTFA or other ??? Financial industry exposure
About Our Company
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
